Allivet Reviews

Allivet has an overall rating of 3.7 based on 507 reviews. Customer feedback on Allivet is mixed: Allivet reviewers highlight positive aspects like competitive pricing, wide selection of pet products, fast shipping, excellent customer service, which strongly appeal to pet owners looking for affordable and convenient pet care solutions. However, Allivet is often criticized for its occasional stock issues, website navigation challenges, delayed order processing, limited international shipping options.

3.7/5.0

507 reviews

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All Allivet Reviews (507)
josephwilson0631
May 05, 2026
"I just didn’t feel good about ordering here"
I ordered from Allivet i had this weird feeling quickly after, like, I don’t know, something just felt off. The communication was slow, and I kept wondering if everything was actually going to be okay. Maybe it works fine for some people, but for me it was more stressful than it needed to be. I wouldn’t order from them again.
ricky1999
April 30, 2026
"I ordered from Allivet and everything showed up..."
I ordered from Allivet and everything showed up packed well. The box was a good size, not oversized, and the meds were sealed nicely with no leaks or anything crushed.
The only thing I noticed was a small dent on the outside of the box, but nothing inside was damaged. Happy with the order overall and I’d buy from them again.
douglas1981
April 28, 2026
"Good prices, and the discounts really help"
The prices are fair, and the discounts make it feel worth it. I was going to say it’s cheap, but really it’s more that the deals make everything feel like a good value.
tracey-Riley
April 25, 2026
"Felt a bit misled about the timing, but it worked out"
I ordered my dog’s meds from allivet thinking it would be a quick process, but then they had to confirm the prescription with my vet, which added an extra day or two. I get that prescriptions need to be verified, but I felt a little misled because I wasn’t expecting that delay. Once they got it sorted, they did process the order and ship it out, and everything arrived correctly. The price was good, so I can’t complain too much, but I do wish they were clearer upfront about how long the prescription part might take.
FranklinSandoval
April 06, 2026
"Got exactly what I ordered"
I ordered my dog’s meds from allivet and everything matched what I expected. It was the right medication, the right strength, and the quantity was correct too. No mix-ups or random substitutions, which is all I’m really looking for with something like this. The order showed up the way it should, so I’d feel fine using them again
SuzetteBennetts
March 29, 2026
"Customer service was okay, but the wait was stressful"
I had to reach out about my order, and while they did eventually get back to me, it definitely wasn’t as quick as I expected. I got the help I needed in the end, but the extra waiting caused more stress than I was ready for. Not terrible, just more of a hassle than it should’ve been.
carlos2004
March 23, 2026
"Got frustrated and gave up"
I was trying to use the site the other night after dinner, mostly just browsing around while my coffee got cold, and it ended up being way more frustrating than it should’ve been. The pages were loading slowly, the search wasn’t really helping me find what I needed, and once I got to checkout, it felt confusing enough that I just stopped. I clicked around for a while, probably longer than I should have, but in the end I gave up. Not a great experience.
Terry.pimentel
March 10, 2026
"Had to chase them and I’m still not sure"
The bottle looked different from what I usually get, which made me question whether the meds were legit. I also had to chase them for updates, which was frustrating and didn’t really help my confidence in the order.
AllegraJohnson_51
February 24, 2026
"Vet approval took way longer than it should have"
Ordering was straightforward, but getting my vet’s approval handled was such a hassle. I ended up having to call both my vet and the company twice just to get it moving. Not the worst experience ever, but whoever runs this process really needs to make it smoother because it was way more frustrating than it needed to be
Ruby_graham91
February 20, 2026
"Refund was quick — no drama"
I had to send an item back, and honestly — it was way easier than I expected. The refund showed up fast, support was simple to deal with, and there wasn’t any weird back-and-forth or hassle. Happy with how it went.
CarolynBoyd_95
February 12, 2026
"Checkout went smoothly with no surprises"
I was placing an order on allivet and was kind of expecting the usual checkout hassle, but it ended up being really straightforward. I added what I needed, put in my card, and the payment went through right away. The best part was that the total stayed exactly what I expected—no random fees popping up at the last second. A few minutes later, the payment confirmation email came through too. it was one of those small things that just worked the way it should, and I really appreciated that.
amal1988
February 08, 2026
"Pretty glad they had it in stock"
My vet was out of my dog's meds, so I was relieved to find them here. Super easy and exactly what I needed.
carolyn_Cannon97
February 07, 2026
"I got text updates for the tracking..."
I got text updates for the tracking, and they were really easy to follow. My order showed up right on time, which definitely made me feel confident about ordering again
JamesPickering
December 27, 2025
"Autoship has been super reliable for me"
I love the autoship because it just shows up when it’s supposed to. I haven’t had to chase anything down, reorder at the last minute, or make that annoying emergency store run. It’s one less thing to think about, whether I’m busy with work, traveling, running errands, or just completely forgetting what day it is. Every shipment has arrived on time, and it really does make life easier.
Charles_papitto02
December 06, 2025
"Arrived quicker than I figured"
I ordered my dog’s meds and expected it to take longer, since other places I’ve used can be slow with shipping. These showed up faster than I thought, and the tracking was easy to follow the whole time. No problems at all

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Allivet Q&A

This will be my first order for heartguard for dogs 51-100, the price is cheaper than my vet. how much will it cost for auto ship every month.

Should i purchase pet meds from them? i bought from an unknown before and the pet-meds (usual flea/tick) got held up in customs.was't worth savings.

Are you a legit company. i need to know before i give my credit card number

I have a new written prescription for my dog - lysodren - 500 mg - do you carry this? also, is it available?

I'm concerned about the glaring poor reviews. while it's always good to see positive reviews, the negatives here indicate a customer service problem. how will i be assured of outstanding customer service and timely receipt of the prescription medications that i purchase?

FranklinLynch
October 26, 2019

“You will never be assured of that. I am a first-time customer and still waiting for my order to arrive. It's been 10 days. Still waiting.....”

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